Return Policy

Return Policy

By participating in our auctions and purchasing items, you acknowledge and agree to the returns and warranties terms and conditions:

  1. AS IS Sale:

    • All items are sold AS IS, regardless of how they are described or what is shown in photos.
  2. Returns at Our Discretion:

    • 403Auction may, at its discretion, consider returning an item if there is an error in the listing.
    • To be considered for a return, customers must email online@403auction.com and return items within 24 hours of originally picking up the item.
  3. Return Policy Pertaining to Electronics:

    • It is your responsibility to thoroughly test all electronics before leaving the pickup location.
    • Once electronics leave the pickup location, no returns will be accepted under any circumstances.
  4. Warranty Information:

    • There is no warranty, either written or expressed, directly or indirectly, associated with any item sold at auction.
    • We are not an authorized dealer for any company, and as such, no warranties are honored through manufacturers.
    • Due to the absence of a warranty, no returns will be accepted based on a lack of warranty.
  5. Return Timeframe and Process:

    • 403Auction WILL NOT accept returns after 24 hours of pick up, and there will be NO EXCEPTION to this policy. This includes all items regardless of their size, weight, or packaging. This policy applies uniformly to all items, including those that may require additional configuration or assembly, are listed as new or factory sealed, or were bought as a gift. This includes: phones, furniture, laptops, equipment, tools, and all other products we sell.
    • If the return request is approved, the item must be returned to the stated location by appointment only (if the return occurred after the time of pickup).
    • Refunds will be processed back to the method of payment used for the purchase if the item is returned during active pick-up hours.
    • If returned outside posted pick-up hours, there will be no cashier available, and the refund will be issued as AUCTION CREDIT ONLY.
  6. Inspection and Responsibility:

    • Customers who do not want auction credit MUST inspect their items before leaving the parking lot.
    • Customers unable to return within the stated time frame or living too far away to make another trip must thoroughly inspect items before leaving the building during pick-up to avoid additional trips.
    • In the event of an offsite location or a return outside posted pick-up hours, 403Auction may determine whether the item must be returned to our 80 Westcreek Boulevard location (This will be decided by 403 Auction when approving the return).
  7. Refund Approval and Costs:

    • Buyers are responsible for covering the costs and/or expenses associated with returning the approved item(s) to 403 Auction.
  8. Preview Recommendation:

    • PREVIEW IS RECOMMENDED BEFORE BIDDING to ensure the satisfaction of all customers with their purchases.

These terms apply to all customers and all items, regardless of when you pick up, what you pick up, or where you live.